Housing is the Heart
of What We Do.
Our skills, responsibilities, and job descriptions may vary widely, but we’re all working toward the same goal: to help individuals and families create pathways out of homelessness and into stable, long-term housing.
We’re always looking for people with a passion for housing to join our team. Apply for open positions on our Careers page, or sign up to lend a hand on our Volunteer page
Executive Team

Phil Kramer
Chief Executive Officer
Phil leads the Housing Matters team in identifying solutions to homelessness and championing community efforts that lead to stable, permanent housing for individuals and families. Since becoming CEO in 2015, the organization has tripled its operating budget and successfully housed more than 1,800 individuals and families in Santa Cruz County.
Previously, Phil worked as director of strategic development at Goodwill Central Coast and as director of 180 Together, a multi-agency initiative. He held positions in advertising and marketing at Google, AOL, and The Wall Street Journal early in his career before deciding to follow his passion for social justice and mission-driven work and join the Peace Corps.
Mer Stafford
Chief Impact Officer
Mer leverages more than a decade of nonprofit development expertise in cultivating relationships with donors, funding partners, foundations, and organizations. Since joining Housing Matters in 2021, she has helped raise significant financial support for Housing Matters programs and capital projects.
Previously, Mer served as executive director of a prominent, internationally renowned retreat center. Mer attended Bay State College in Boston.


Tom Stagg
Chief Initiatives Officer
Tom Stagg brings more than 14 years of experience in nonprofit management to his role as Chief Initiatives Officer. He manages Housing Matters’ many programs — from emergency shelter and day services to housing services and employment training.
Prior to joining Housing Matters in 2017, Tom served as program manager for Central City Concern, a Portland-based housing nonprofit. He holds a Master’s degree in Public Administration from the Middlebury Institute of International Studies at Monterey.
Jane Stokes
Chief Administrative Officer
Jane Stokes joined Housing Matters in November 2021 with more than 25 years of experience in nonprofit management. As Chief Administrative Officer, she oversees all things admin and budget-related, from operations to cash flow and financial planning.
Previously, Jane was the Director of Finance and Administration at Firelight, a local nonprofit working with community-based organizations in Southern and Eastern Africa. She also served as Director of Development at Kirby School. Jane holds a Bachelor of Arts degree in Humanities from San Jose State University and is a Certified Public Accountant.

Board of Directors

Ray Bramson
Director
Chief Operating Officer,
Destination: Home

John Dietz
Director
President, PrimeMuse

Yana Jacobs
Director
Mental Health Activist

S. Phoenix MacKinnon
Director
Peer Counselor

Maggie McKay
Director
Retired, County Mental Health
Tony Nethercutt
Director
Retired Advertising Sales Executive

BeaJae North
Director
Organizational Wellness Consultant
Martina O’Sullivan
Director

Ron Slack
Director
Former Publisher, Good Times
Staff

Raine Armanino
HR Manager

Rebecca Bergstrom
Accounting Clerk

Nikki Brown
Guest Experience Coordinator

Julian Crown
Policy and Research Associate
Miriam Newman-Gerhardt
Contract Analyst

Gianna Nicolich
Executive Assistant

Tyler Oswalt
Systems Analyst

Joann Roccanova
Accounting Officer
Shona Sullivan
Director of HR

James Weaver
Data Specialist

Lynn Welter
Grants and Contracts Specialist
Han Zhang
Grants and Contracts Specialist

Marlena De Castro
Community Education Specialist

Andrea Feltz
Community Conversations Program Manager

Marsa Greenspan
Volunteer Program Manager

Emily Lowdermilk
Development Associate
Abi Mustapha
Artist-In-Residence

Michael Norris
Communications Manager

Louis Powell
Director of Fundraising
Kenneth Blas
Maintenance Technician
Julio Chavez-Aguilar
Custodian
Gregory Eiman
Facilities Manager
Josue Esqueda
Custodian
Norman Glode
Custodian
Ernest H. Ortiz
Maintenance Technician
Maria Santos
Lead Custodian

Priscila Balderas-Delgado
RFS Case Manager

Hailey Blair
Direct Services Coordinator

Sonia Bot
Direct Service Coordinator
Erica Brigger
Loft Case Manager

Crysten Bush
BFH Case Manager
Cynthia Cabrales
Direct Services Coordinator

Stephen Campos
Housing Now Case Manager

Oscar Corcoles
Director of Services/Housing
Veronica Delaney
Assistant Direct Services Manager

Ellen DeRoin-Davidson
CHAMP Case Manager

Daniel Diaz
Direct Services Coordinator

Mayra Dominguez
Housing Now Case Manager
Sierra Douma
RCC Housing Navigator

Andrea Eaton
RCC Program Manager

Edward Estrada
SSVF Housing Navigator
Stephanie Flores
CHAMP Case Manager
Halie Fox
Direct Services Coordinator
Katelyn Gale
Loft Housing Navigator
Berenice Gutierrez
CHAMP Housing Stabilization Specialist

Sean Hamil
SSVF Case Manager

James Henderson IV
Direct Services Manager

Patricia Ibarra – Alvarez
RFS Case Manager
Zuzu Ingram-Beale
Direct Services Coordinator

Guadalupe Iniguez
BFH Case Manager

Randa Johnson
RFS Program Manager

Cory Laborde
Direct Services Coordinator

Brian Lands
Guest Experience Program Manager

J-Bear Lawson
SSVF Outreach Specialist

Justin Lew
Direct Services Coordinator

Jakob Locke
Outreach Specialist
Lauren Lynch
CFET Employment Specialist
Sean Lynch
Direct Services Coordinator

Maria Martinez
Housing Now Case Manager

Danielle Meidan
SSVF Program Manager

Joseph Moens
Cook

Kimberly Moore
HDAP Program Manager
Basil Lynn
RRH Case Manager
Pan Narez-Mendez
Housing Now Program Manager
Elliot Newton
HDAP Case Manager
Kris Ochi
Loft Program Manager
Oscar Padilla
HDAP Housing Navigator

Dulce Pardo Vega
BFH Case Manager

Joseph Pellegrini
Direct Services Coordinator

Lindsay Peterson
BFH Program Manager
Anthony Pignoli
Kitchen Manager
Chad Platt
Housing Now Lead Case Manager
Nicole Ramirez
Housing Now Case Manager

Evyn Robles
Director of Campus/Housing

Andrea Rosas Herrera
Housing Navigator II

Kevin Rothwell
Mail Services Coordinator
David Rowe
Housing Now Housing Stabilization Specialist

Aliyah Stanley-Ibarra
Direct Services Coordinator
Anthony Steinberg
Direct Services Coordinator
Crystal Tapia Leon
CHAMP Case Manager

Megan Tapiz
Housing Now
Case Manager III

Tomas Tkoch
Direct Services Coordinator
Ruben Torres
Loft Case Manager
George Urbano
Cook
Isaiah Vega
Outreach Specialist
Frabrizio Velazquez
CHAMP Program Manager

Jordan Wall
SSVF Case Manager

Collin Webb
Housing Now Housing Stabilization Specialist

Thomas Zabonik
SSVF Healthcare Navigator