Updated March 18, 2020

The health of our community — our clients, residents, staff, volunteers, and the community at large — is of the utmost importance to Housing Matters. As such, we are taking preventative measures in response to the coronavirus pandemic, and we are working on detailed plans to do everything we can to support the safety and wellbeing of our entire community. 

We know that part of supporting our community means keeping you updated on our response to the pandemic and how the shelter in place mandate is affecting our operations. 

As you likely expect, we have made the difficult decision to officially cancel this year’s Soupline event. Ticket options If you purchased tickets to Soupline, you have a couple of options: Request a refund. We are happy to give you a full refund. Simply send an email to, and we’ll get it processed right […]

After 33 years of service as Homeless Services Center, now we are proud to serve this community with the name Housing Matters.

Housing is how we’ll resolve homelessness together. Housing is the focus of the conversations we have with our clients. Housing is the conversation we seek with you, with our civic leaders, and with the broader community. Housing matters to everyone in Santa Cruz County.

Whether you are a beloved supporter of this organization, or just learning about us for the first time, you may have a few questions. Please enjoy the Q&A about our name change >


We sent this letter yesterday to community leaders and elected officials serving Santa Cruz County. The community discourse and concern regarding homelessness is at a critical point. Our Board President Claudia Brown and Executive Director Phil Kramer wrote this letter because we’re eager to continue building momentum and working as partners to bring change – now. […]


We are delighted to ring in the New Year with heartwarming news: thanks to you and the giving community of Santa Cruz County, we accomplished our goal! A total of 150 households were housed in 2018, which represents 19 more families than we housed the year prior. Because of our community’s support, 296 people who […]