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other support services

We recognize that beyond housing programs and shelter programs, there are additional support services that can support someone in their pathway to permanent housing.

We offer a variety of day services, and an employment training program. All of these support services are designed to help our clients stabilize while they work toward housing.


day services

Our day services are free and open to the entire community, regardless of participation in a housing or employment program. You can access these services by coming to our campus at 115 Coral Street, in Santa Cruz.

+Hot showers and restrooms

Our campus is home to public restrooms and hot showers. Towels and basic toiletries can be provided. The showers are open daily from 7:00am to 3:00pm, and restrooms are open 24 hours per day, 7 days a week.

+Mail room

Without a physical address, receiving important mail can be challenging, at best. We provide mail accounts to those experiencing homelessness at no cost. Our mail room currently serves over 500 individuals, and is open from 10:00am to 2:00pm, Monday through Friday.

+Additional day services

The following services are provided on our campus by other organizations, or intermittently by Housing Matters.

  • CalFresh enrollment connects individuals and families with CalFresh benefits, formerly known as food stamps.
  • Housing workshops, conducted by Housing Matters, provide the tools and support needed for individuals to move toward permanent, stable housing.
  • Homeless Persons’ Health Project is a full-service primary health center run by the County of Santa Cruz, located on our campus.
  • Dientes Community Dental Care provides full dental services at no cost.
  • River Street Shelter is a 32-bed emergency shelter open from 3:00pm to 8:00am daily on our campus; this shelter is run by Encompass Community Services.
  • Our Community Room is also used as a space to host support groups by various organizations. (Note that many of these groups are not currently meeting in person due to coronavirus.)

employment training

Through a partnership with the County of Santa Cruz, we offer the CalFresh Employment Training (CFET) program.

+CalFresh Employment Training

If you participate in CalFresh and would like help getting more job-ready, ask to be referred to CFET. As a participant, you get case management designed to increase your job readiness and to address your specific needs through an individualized plan. Participants are encouraged, inspired, and taught the skills needed to get a job and to keep it. Skills include resume writing, interviewing, how to dress, and how to discuss a criminal background or gaps in employment. Participants may also be eligible for temporary resources, such as bus passes and short-term rental assistance.